FAQ

Domestic shipments within North America usually take around 5-15 days. International shipments vary from 7-20 days. UK shipments may take 8-16 days. Tracking information is provided once the product has been shipped.

ChyroCare™ is our confidence in our product. All units of Chyrobolt™ are covered with a 12-month ChyroCare™ warranty. If anything goes mechanically wrong with your Chyrobolt™ unit, simply contact us to get it fixed, or a replacement will be sent to you! Your warranty covers any aspect of the Phoenix A2 that does not involve human error. All warranties also do not include battery coverage as of April 30th 2019. All Chyrbolt™ products purchased before this date are eligible for warranty coverage of their battery, however all Fire and Phoenix products purchased on or after this date will not be entitled to warranty protection of the battery. Warranty protection begins on the date of purchase, not the date of delivery. Protection includes, but it not limited to: - Product arriving in sub-par conditions. - Product failing to start. - Product causing power surge at power outlet. - Any of the tools snapping upon first use of the product. Protection does not include: - Any damages caused to you or other possessions as a result of unsafe use of the Chyrobolt™. - Any damages caused by incorrect power supply applications. - Scratches, dents or aesthetic damages to the Product. - Damages, scuffs or tears in the EVA containment box. All warranty cases are dealt with on a case-by-case basis. If you wish to find out more about whether your malfunction is covered by your warranty, please contact our support team.

We're sure you're going to love your life-changing Chyrbolt™. If for whatever reason you're not 100% satisfied with your unit within 30 days, contact us and we will process a return and 100% refund.

We are proud to announce that we offer 100% free delivery to any location within the USA and Canada. For international shipments, we do charge a $14.99 USD fee. Please note that all customs, duties, taxes, and related fees are the buyer's responsibility.

All Chyrobolt™ units are equipped with a high-performance 2400 mAh Lithium Ion battery. A full 2 hour charge lasts about 4-5 hours depending on usage.

You can use your Chryobolt™ gun every day if you would like, but it’s probably not necessary. You want your muscles to be able to repair, so you wouldn’t use a massager after each workout or before each workout unless you were constantly in muscle pain. If you ever feel that your massage is causing more pain or you experience more pain from using massage guns, then you should contact your doctor immediately and see what you can do about your muscle tension through warm wraps and traditional massage. However, most of the time, percussion massage guns are meant to help with rehabilitation by breaking up scar tissue.

Yes! Chrybolt™ has a 20-speed variable adjustable motor that can run up to 3200 RPM.

As with all performance tools, misuse of the products may result in injury. Chyrobolt™ does not accept responsibility for any injuries caused by misuse of Chyrobolt™ products. Other Safety Concerns include: - Do not place your fingers or any other objects near any metal parts or near the motor after usage. - Do not use any batteries or chargers other than the ones provided by Chyrobolt™ - Do not use your Chyrobolt™ on your head, genitals, heart or vital organs. Avoid using your massage gun in the vicinity of hair. This includes the C4 vertebrae for those who wish to use the spinal/fork attachment of their massage gun. - Do not let your Chyrobolt™ come into contact with water, excessive sweat or fluids. If this occurs, allow the product to fully dry and remove any residue fully before using your Chyrobolt™ again. If you are concerned that your massage gun will malfunction, please contact an electrical engineer or specialist who can safety test your massage gun - Never attempt to disassemble the battery or replace them with non-Chyrobolt certified products. - Never store the battery in temperatures above 37°C (100°F) - For long term battery usage, Do not charge the battery above 90% or let it fall below 15%. - Always remove the charger once the Chyrobolt™ is fully charged to ensure that overcharging does not occur. This can significantly decrease the lifetime of the battery with consistent overcharging.

Yes! The Chyrobolt™ does not contain any items which are on the no-fly list. In almost all cases, it will be required for you to put your Chyrobolt™ into hand-luggage as it contains a battery. For more detailed information, please contact the TSA or air travel company to establish whether your massage guns are compatible with the flying requirements and regulations.

- 1x Chyrobolt™ Massage Gun. - 1x Power Charger - 100-240V, 50-60Hz, 1A. - 6x Attachment Heads. - 1x EVA Foam packaging case. - 1x Li-Ion Battery. - 1x Manual.